Eliam Saab Reyes Resume

Work
Experience

August 2022-May 2024

Student Head Teller

Led a team of 15 student tellers, achieving a 95% transaction accuracy rate while optimizing workflow

Pioneered a data-driven reward system, boosting engagement, performance, and reducing errors by 5%

Planned quarterly outreach events, acquiring 115+ accounts annually and contributing to 30% branch growth

Fostered partnerships with faculty and support teams to streamline cross-departmental communication

May 2022-June 2022

Member Service Representative Intern

Processed 35-50 daily transactions with 98% accuracy, ensuring seamless service delivery

Resolved member inquiries efficiently, contributing to increased customer satisfaction and improving retention

Conducted financial documentation and cash/check verifications, reducing audit errors by 2%

August 2021-May 2022

Student Assistant Head Teller

Managed dual roles as Student Head Teller, facilitating smooth operations and service continuity

Directed teller responsibilities and closing procedures which reduced discrepancies by 5%

Supervised vault operations, ensuring precise documentation and maintaining branch integrity

Education

December 2026

University of Central Florida| Bachelor of Science in Business Administration, Finance

GPA: 4.0

Awards: President’s Honor Roll (Fall 2024), Bright Futures Academic Scholar

Relevant Coursework: Business Finance, Accounting for Decision Makers, Quantitative Business Tools II & III

August 2024

Valencia College | Associate of Arts, Business Administration

GPA: 3.9

Awards: President’s List (2x), Dean’s List, AP Scholar with Distinction

Relevant Coursework: Financial and Managerial Accounting, Macro and Microeconomics, Calculus I & II

Leadership & Volunteer Experience

August 2024-Present

August 2021-May 2023

December 2018-Present

Financial Management Association, Member

Engage in financial workshops and networking events to develop industry insights and professional connections

Financial Knights Association, Member

Analyze investment strategies, market trends, and finance career paths through case studies and discussions

Mu Alpha Theta, Mathematics Tutor

Adapted tutoring to diverse learning styles, improving problem-solving, confidence, and analytical thinking

Top Dawg School Store, Volunteer

Administered inventory and sales operations, supporting fundraising efforts for children with special needs

Give Kids the World (GKTW), Volunteer

Organize events and guide guests, creating a welcoming experience for children with critical illnessess

Skills
& Expertise

Technical Skills: Microsoft Office Suite (Excel - XLOOKUP, IFS, PivotTables), AI, SQL (In Progress)
Certifications: Microsoft Office Specialist: Excel Associate, Life Insurance License (FL Lifeline 2-14)
Languages: Fluent in English and Spanish

References

Amber Bonachi - Career Coach, UCF

amber.bonachi@ucf.edu

Christina Rigetta - Coordinator, Addition Financial

Christina.Rigetta@osceolaschools.net